Shipping Policy

At Elegant Interiors & Design Co, we strive to provide our customers with the highest quality and most exquisite products. We partner with the best suppliers from around the world to bring you only the finest and most unique items for your home. As we work with various suppliers, please be aware that the shipping times for each item may vary.

We offer shipping to most countries worldwide and provide free standard shipping for orders over a certain amount. As many of our items are made-to-order or sourced from exclusive suppliers standard shipping typically takes up to 10 business days, depending on your location and the availability of the product. For faster shipping, we offer expedited shipping options for an additional fee.

Please note that delivery times are estimates and may vary due to unforeseen circumstances such as customs delays, weather conditions, or other factors beyond our control. In the unlikely event that your order is significantly delayed, we will do our best to keep you informed and work with you to find a solution.

We take great care in packaging and shipping your items to ensure they arrive in perfect condition. However, if your order arrives damaged or with any defects, please contact us immediately so we can resolve the issue.

We understand that sometimes circumstances may change, and you may need to cancel your order. If you wish to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will gladly cancel and refund your purchase. If your order has already been shipped, we may not be able to cancel it, but we will work with you to find a solution.

In the rare case that you are not satisfied with your purchase, we offer a hassle-free return and refund policy. Please contact us within 30 days of receiving your order if you wish to initiate a return. Items must be returned in their original packaging and in the same condition as when they were received. Refunds will be processed once we have received and inspected the returned item.

We are committed to providing our customers with a seamless and enjoyable shopping experience. If you have any questions or concerns regarding our shipping or return policies, please do not hesitate to contact us. We appreciate your business and look forward to serving you.